Questions & Answers

Returns & Exchanges

  • We do not accept returns since our products are created custom for each client.

  • Unfortunately, we do not accept returns since each product is custom-made for each client.

  • We do not accept returns or offer refunds. Prior to printing your order, you have the opportunity to verify that your items are just the way you want them. Once approval has been made, all sales are final.

  •  Prior to printing your order, you have the opportunity to verify that your items are just the way you want them. Once approval has been made, all sales are final. Our goal is to provide quality customer service. Certainly if you have any questions or concerns or issues that need to be resolved, please contact the shop directly.

Shipping

  • Orders ship once we receive payment and/or approval of the final design. We ship as quickly as possible (generally within 2-3 business days) so you receive your order nice and quick.

  • Depending on where you are located it can take from a few days up to a week.

  • Please, contact us directly! Our goal is to provide quality customer service. If any issues arise please reach out to us.

  • Please, reach out to us directly and we will help resolve the issue ASAP.

Fun Facts

  • That is our amazing family member Flora. She is the inspiration for our pet collection because she truly has become a member of the family. She loves chasing her balls and going on adventures with her humans.

  • In our home in Sandy, Utah.

  • Yes, please reach out to us directly so we can help turn your vision into reality.

Masterfully Handcrafted for Awesomeness

CREATE MEMORIES

THAT LAST

Remember the Important Moments

Working Hours : 09:00 – 5:00
Days Open : Monday – Friday
Email : hello@ceceliajane.com